Customer Cases

Deeply rooted in Hunan Province's government IT market, serving local government service centers, administrative agencies, tax systems, real estate institutions, healthcare and education units, and major enterprises.

Delivered numerous standardized projects focused on government service window upgrades, one-stop online processing transformation, digital archiving, paperless office operations, deployment of intelligent verification terminals, and hall information system modernization.

All projects are implemented in strict compliance with government standards. From solution design and equipment supply to installation, commissioning, system integration, acceptance, delivery, and ongoing maintenance, the entire process is standardized to help organizations achieve service standardization, digitalized operations, standardized archives, and intelligent management.

Success Stories

Comprehensive Window Upgrade Project for the Municipal Government Service Center

Government★ Recommended

Upgrade Project for Integrated Service Windows at the Municipal Government Service Center

Deployed 12 all-in-one smart kiosks at the city's government service center to enable one-window acceptance and online processing, increasing daily transaction volume by 40%.

Customer Challenges

Existing windows are fragmented, requiring citizens to queue multiple times for services; low efficiency in paper document processing; lack of unified data statistics and management tools.

Solutions

Deploy 12 intelligent all-in-one kiosks, queue management systems, and evaluation terminals; integrate with the government service acceptance platform to enable unified intake and data interoperability.

Implementation Results

Daily average transactions increased from 200 to 280; average citizen wait time reduced from 45 to 15 minutes; full process digitization with complete audit trails achieved.

Use Product

Integrated Intelligent Comprehensive Window MachineQueue Management SystemEvaluator

District Archives Digitalization Project

Government★ Recommended

Digitalization Project for the District Archives

Digitize 50 million volumes of archives, establish a digital archive management system, and accelerate search times from hours to seconds.

Customer Challenge

Large volumes of paper records make retrieval difficult; storage space is constrained; low utilization rates hinder rapid response to access requests.

Solutions

Provide high-speed scanners and professional archival scanning equipment, assemble digital processing teams, and deploy archival digitization management systems.

Implementation Results

Digitize 50 million archival volumes; reduce retrieval time from hours to seconds; save 60% storage space; increase archive utilization by 300%.

Use Product

High-Speed ScannerDigital Archive Management System

Deployment of Identity Verification System at Bank Branch

Finance

Deployment of Person-Document Verification System at Bank Branch

Deployed ID verification terminals at 80 branches statewide for the bank to enable real-name processing and effectively prevent account opening fraud.

Customer Challenges

Manual identity verification is slow and error-prone; impersonation account opening risks are hard to mitigate; no unified identity verification standards exist.

Solutions

Deployed 80 identity verification terminals supporting liveness detection, face-to-ID matching, and ID card OCR, integrated with core banking systems.

Implementation Results

Identity verification accuracy: 99.9%; single transaction processing time reduced by 30 seconds; effectively eliminates account opening under false pretenses.

Use Product

Person-Document Verification Terminal

Medical

Digitalization Project for Medical Records at a Tier 3 Grade A Hospital

Digitize 100W medical records, establish an electronic medical record management system, and support fast retrieval and remote access.

Customer Challenges

Paper medical records consume significant storage space; difficult retrieval hinders clinical efficiency; borrowing processes are cumbersome.

Solution

Provide professional medical record scanning equipment, assemble a digital processing team, deploy an electronic medical record management system with role-based access control.

Implementation Results

Digitized 100K medical records; reduced retrieval time from 30 minutes to 10 seconds; saved 70% storage space.

Use Product

Professional Medical Record ScannerElectronic Medical Record Management System

Self-service System for University Library

Education

Self-Service System for a University Library

Deploy self-service book checkout kiosks and touch query screens to enable smart library management, increasing reader satisfaction to 95%.

Customer Challenge

Manual book borrowing and returning are inefficient, leading to long queues during peak hours; book search is inconvenient; self-service facilities are lacking.

Solution

Deploy 10 self-service book check-in/out machines and 8 touch query screens, integrated with the library management system to enable self-service borrowing/returning, item search, and renewal.

Implementation Results

Average borrowing and return time per reader reduced from 5 minutes to 30 seconds; peak-hour queues eliminated; reader satisfaction increased from 78% to 95%.

Use Product

Self-service Book KioskTouchscreen Kiosk

Enterprise

Industrial Manufacturing Park Security Surveillance Project

Deploy 200 HD surveillance cameras and an intelligent analysis server for comprehensive园区 monitoring, saving ¥30K annually in security labor costs.

Customer Challenge

Large campus area with many blind spots in surveillance; low efficiency of manual inspections; lack of intelligent early warning capabilities.

Solution

Deploy 200+ high-definition surveillance cameras, intelligent analysis servers, and access control systems; establish a monitoring command center.

Implementation Results

Achieve 100% campus coverage; smart alert accuracy reaches 98%; save 30 thousand yuan in annual security labor costs.

Use Product

HD Security CameraIntelligent Analysis ServerAccess Control System

Service Areas

Government Service Window Upgrade

One-Stop Service Transformation

Digital Archiving

Paperless office

Intelligent Verification Terminal Deployment

Hall Information Construction

Customer Type

Government Service Center

Informatization upgrades for government service halls and comprehensive windows at all levels

Government and Public Institutions

Tax authorities, public security bureaus, real estate registration offices, and other administrative agencies

Medical Education Institution

Public institutions such as hospitals, schools, and libraries

Large Enterprise

IT Infrastructure Construction Projects for State-Owned Enterprises and Private Companies

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